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Orders normally leave the warehouse within 1-5 business days.
Most likely 1-3 days but when we have a great deal on Thermoflex, the sales volume is huge and can take a bit longer to process out of the warehouse. Once the package leaves, we have NO CONTROL over USPS and can only see what you can see from your tracking number. If your order has not been located in 15 business days, we will help you with contacting the post office & filing a claim to get a replacement sent out to you. 

SHIPPING RATES as of 03/01/2017 
$7.95 Flat Shipping

Customer Service E-Mail Support 10:00AM - 3:00PM EST Monday - Friday

Orders ship from warehouse in Jacksonville, FL